Dispute resolution

Welcome to Alstern Solicitors - A leading UK dispute resolution and civil litigation law firmOur experienced dispute resolution solicitors advise individuals, families and businesses on a wide range of civil and commercial disputes with strategic and commercial focus, including commercial litigation, contract disputes, landlord and tenant matters, debt recovery, shareholder disputes, professional negligence claims, property litigation and alternative dispute resolution.

Take control and protect your position

A dispute may begin with an unpaid invoice, a disagreement over a contract or a promise that has not been honoured. If it is not addressed promptly, it can affect cash flow, business operations, important relationships and peace of mind.

Depending on the circumstances, the appropriate approach may involve negotiation, mediation or court proceedings. Our aim is to develop a proportionate strategy that protects your interests and reflects your practical objectives, without allowing the dispute to escalate unnecessarily.

How Alstern Solicitors Can Assist You

Alstern Solicitors assists individuals and businesses with contractual, commercial, property and debt-related disputes. We review the available evidence, assess the legal position and provide clear advice on the potential options, costs and risks.

Proven by

Contact Alstern Solicitors early to understand position and the options available.

Careful review of evidence

Attention to deadlines

Proportionate dispute strategies

Negotiation-focused solutions

Alternative dispute resolution

Broad dispute experience

Contact Alstern Solicitors early to understand position and the options available.

500+

Successfully Resolved Cases

10+

Years of Dedicated Expertise

10+

Professionals of Dedicated Expertise

24h

Average Response Time to Client Enquiries

We are result-driven

We are dedicated

We are committed

We are expert & professional

We are result-driven

We are dedicated

We are committed

We are expert & professional

Practices

Landlord & Tenant

Disputes between landlords and tenants can quickly affect income, occupation, business continuity and peace of mind. Alstern Solicitors advises on residential and commercial matters, including rent arrears, breaches of tenancy or lease terms, disrepair, deposits, possession and lease interpretation. We review the agreement, notices and available evidence, explain the strengths and risks of your position, and pursue a proportionate solution through negotiation, mediation or court proceedings where necessary.

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Client Testimonials

Zhiyuan Wang

Dispute resolution

True 5-star review

They provided me with legal advice regarding a commercial dispute that was highly professional and practical. Attorney Jeffrey helped me analyze the risks and proposed sound solutions.

True 5-star review

Noor Al-Qahtani

Dispute resolution

True 5-star review

I approached the firm for dispute resolution services, and Sarah and Lani handled my case with strategic thinking and professionalism. She explained my options clearly and worked towards a practical resolution.

True 5-star review

Quoc Bao Tran

Dispute resolution

True 5-star review

The handling of the dispute was highly professional, the outcome was satisfactory, and communication went smoothly.

True 5-star review

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Our credibility speaks for itself – Alstern Solicitors is continuously listed as one of the best UK law firms across trusted client review platforms

Our Proven Legal Support Process

Step 1

Free Initial Legal Assessment

Consultation with a specialise solicitor

Instruction & Onboarding

Contact our SRA-regulated civil litigation legal team for a free initial review. We assess your situation, identify challenges, and confirm whether we can assist. If suitable, you receive a clear guide, fee quote and general required document list by email. Your information is handled securely and confidentially.

We recommend an initial consultation to receive tailored legal advice specific to your dispute. Your solicitor will assess the strengths and risks of your case, explain your legal options and advise on the most effective strategy, whether through negotiation, ADR or litigation. Consultations are available in person or remotely via secure video conferencing for UK and international clients.

Once instructed, we formally open your file, issue our engagement documentation and begin protecting your legal position immediately. Depending on your case, this may include reviewing evidence, preparing correspondence, issuing a Letter Before Action or responding to proceedings. Our legal team provides regular updates throughout your matter, ensuring you remain fully informed while we pursue the most commercially sensible solution.

Step 1

Free Initial Legal Assessment

Consultation with a specialise solicitor

Instruction & Onboarding

01 - 03

Support Process

Frequently asked questions

Do you need further assistance?

[email protected]

Do I have to try to resolve a dispute before going to court?

Usually, yes. In most civil disputes in England and Wales, the court expects parties to take proper pre-action steps before issuing proceedings. That does not mean every case must settle, but it does mean parties should usually exchange enough information to understand the issues, consider settlement, and consider some form of ADR before asking the court to intervene.

Can the court force parties to mediate or use ADR?

Yes, in principle. The court can lawfully stay proceedings for, or order parties to engage in, a non-court-based dispute resolution process, provided the order does not impair the essence of the right to a judicial hearing and is proportionate to the legitimate aim of resolving the dispute fairly, quickly and at reasonable cost.

What happens if the other side ignores my letter before action or refuses ADR?

Ignoring a proper pre-action letter, failing to engage meaningfully, or unreasonably refusing ADR can have real procedural and costs consequences. The court may take such conduct into account when managing the case and when deciding who should pay costs.

What evidence should I gather at the start of a dispute?

The best approach is to gather and preserve the documents that show: what was agreed, what happened, what loss was caused, and what steps were taken to resolve matters. In many disputes, early evidence management is one of the biggest factors affecting outcome, cost and settlement leverage.

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